Telehealth with older adults: Getting it right

Telehealth being available for older adults can only have a clear advantage if there are guidelines in place to help facilitate its deployment and use. This specifically is targeted towards older patietns who may be “complex” or “vulnerable” in these settings. The guidelines are sorted into 3 main categories in which each domain must be cnosidered in order to ensure high-quality telehealth-facilated care will be able to properly be delivered to older adults.

Association between in-person vs telehealth follow-up and rates of repeated hospital visits among patients seen in the emergency department

A retrospective cohort study that aimed to compare the rates of emergency department return visits and hospitalizations between patients who received in-person follow-up care and those who received telehealth follow-up care after being discharged from the ED

The Digital Divide: Do Older Adults with Serious Illness Access Telemedicine?

Comparison of digital access between older adults with serious illness and a control group in a nationally representative cohort study.

The Collaborative for Telehealth and Aging: Principles and Guidelines for Providing Telehealth to Older Adults

Principles and guidelines that create a roadmap for providers and health systems to take actionable steps to meet the needs of older adults.

Telehealth for Older Adults: Principles, Guidelines and Lessons Learned

Webinar describing a framework that healthcare organizations can use to develop and enhance telemedicine for older adults.

FQHC Telehealth Best Practices: Lessons Learned from the Pandemic Session 1

FQHC stakeholders illustrate their approaches for achieving telehealth access equity and effectively engaging patients.

You Can Lead A Horse To Water, But What If They Don’t Know How To Drink? Customer Technical Support in Virtual Care

Slide deck illustrating strategy and considerations for consumer technical support in the telehealth context.

Telehealth was beneficial during COVID-19 for older Americans: A qualitative study with physicians

Qualitative study expressing provider perspectives on telehealth uptake and utilization during COVID-19.

Telehealth Use Among Older Adults During COVID-19: Associations With Sociodemographic and Health Characteristics, Technology Device Ownership, and Technology Learning

Study examining the relationship between telehealth utilization, access to technology, and digital literacy among older adults during COVID-19.

Readiness Assessment Questionnaire

Questionnaire assessing an organization’s readiness for implementation of a telehealth program.

Neighborhood Broadband and Use of Telehealth Among Older Adults: Cross-sectional Study of National Survey Data Linked With Census Data

Study investigating how individual and neighborhood characteristics, including the neighborhood broadband internet, are associated with engagement in telehealth among older adults with internet access.

20 Questions to Ask a Telehealth Provider

Fact sheet for administrators to use when considering implementing a service from a telehealth provider.