Pre-Visit Patient Questions: Cognitive Assessment

To keep a telehealth visit running smoothly for both patient and provider, it is important to understand what types of cognitive accommodations your patients may need for a telehealth visit before the visit ever takes place. The following is a set of questions geared for patients that must be administered by a person on your staff (not a form where the patient self reports). The screener can be done ahead of the telehealth visit over the phone or in person.

Pre-Visit Patient Questions: Hearing Assessment

To keep a telehealth visit running smoothly for both patient and provider, it is important to understand what types of hearing accommodations your patients may need for a telehealth visit before the visit ever takes place. The following is a set of questions geared for patients that can be included in intake forms or asked of the patient by a staff member ahead of a telehealth appointment.

Pre-Visit Patient Questions: Vision Assessment

To keep a telehealth visit running smoothly for both patient and provider, it is important to understand what types of vision accommodations your patients may need for a telehealth visit before the visit ever takes place. The following is a set of questions geared for patients that can be included in intake forms or asked of the patient by a staff member ahead of a telehealth appointment.

Equitable and Accessible Care

Health equity is often at the forefront of many healthcare related discussions and concerns, and this is especially true when considering telehealth. The U.S. Department of Health and Human Services (HHS) defines health equity as “the opportunity for everyone to receive the health care they need and deserve, regardless of social or economic status.”

Using Telehealth to Care for Seniors at Programs for the All-Inclusive Care of the Elderly

Toolkit intended to help providers manage care for seniors at PACE programs utilizing various telehealth tools.

Leveraging Telehealth in Long-Term Care

Toolkit assembled by the University of Virginia to leverage telehealth in long term care and promote best practices for supporting vulnerable populations.

A Practical Guide to Telehealth: Implementing telehealth in post-acute and long-term care settings

Toolkit to support organizations that want to effectively implement telehealth in post-acute and long-term care settings.

A practical guide to expanding home-based primary care with telehealth.

Toolkit to support organizations that want to more efficiently deliver home-based care to older adults.

Equity in Telehealth: Toolkit for Telehealth Providers

This toolkit provides telehealth providers with tools that prioritize an equity-focused approach, recognizing the physical, cognitive, linguistic, and cultural differences among older adults.

Engaging a Champion

Making changes to the way care is delivered often requires a champion who will lead the way. Here are some tips for engaging a champion....

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Sample PDSA Form

PDSA Planning & Progress Form...

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Teleheath Provider tool: Working with patients who are hearing and/ or vision impaired

Guidance of best practices to assist in hosting telemedicine visit for patients who are Deaf, Hard of Hearing or DeadBlind.