You Can Lead A Horse To Water, But What If They Don’t Know How To Drink? Customer Technical Support in Virtual Care

Slide deck illustrating strategy and considerations for consumer technical support in the telehealth context.

Telemedicine and Dementia Care: A Systematic Review of Barriers and Facilitators

Systematic review of articles investigating the use of telemedicine among older adults with Alzheimer’s disease and related dementia or mild cognitive impairment focusing on the patient and care partner perspectives.

Telehealth was beneficial during COVID-19 for older Americans: A qualitative study with physicians

Qualitative study expressing provider perspectives on telehealth uptake and utilization during COVID-19.

Telehealth Use Among Older Adults During COVID-19: Associations With Sociodemographic and Health Characteristics, Technology Device Ownership, and Technology Learning

Study examining the relationship between telehealth utilization, access to technology, and digital literacy among older adults during COVID-19.

Telehealth Problem-Solving Therapy for Depressed Low-Income Homebound Older Adults: Acceptance and Preliminary Efficacy

RCT evaluating acceptance and efficacy of PST for low-income homebound older adults with depression, focusing on patient outcomes.

Openness to Use of Telehealth During and After the COVID-19 Pandemic in a Sample of Rural Older Adults in a Federally Qualified Health Center

Study assessing attitudes of rural older adults in a FQHC towards telehealth during and after COVID-19 with a focus on reduction of disparities in care.

Readiness Assessment Questionnaire

Questionnaire assessing an organization’s readiness for implementation of a telehealth program.

Value Proposition of Telehealth in Post-Acute and Long-Term Care Settings

Fact sheet for providers and administrators regarding perspective-based benefits of telehealth in post-acute and long term care settings.

Neighborhood Broadband and Use of Telehealth Among Older Adults: Cross-sectional Study of National Survey Data Linked With Census Data

Study investigating how individual and neighborhood characteristics, including the neighborhood broadband internet, are associated with engagement in telehealth among older adults with internet access.

20 Questions to Ask a Telehealth Provider

Fact sheet for administrators to use when considering implementing a service from a telehealth provider.

Telehealth Implementation Timeline

Fact sheet for administrators outlining timeline for telehealth program development, training, and implementation.

Telehealth Compliance Checklist

Checklist for patients, providers, and administrators to facilitate telehealth compliance.