This course explores real-world applications and case studies to equip health care professionals with essential tools, including pre-visit assessments, patient-friendly communication, and best practices for caregiver engagement.
Age-Inclusive Telehealth: Delivering Equitable and Accessible Care
This course examines common barriers, including cognitive, cultural, and connectivity issues. It equips health care professionals with strategies to provide inclusive care for diverse populations, support technology adoption, and enhance staff training to effectively address patient needs.
Age-Inclusive Telehealth: Delivering Integrated and Coordinated Care
This course explores how integrated telehealth systems—such as electronic health records, coordination tools, and workflow efficiencies—enhance communication and streamline care delivery. Through case studies and real-world applications, health care professionals will come away with practical strategies to improve care coordination for older adult patients.
Telehealth Solutions to Enhance Services in Post-Acute and Long-Term Care Settings
In this webinar, Dr. Dallas Nelson and Dr. Suzanne Gillespie, Associate Professors of Medicine at the University of Rochester School of Medicine and Dentistry, shared strategies for delivering telehealth services to older adults in post-acute and long-term care settings.
Optimizing Telehealth for Older Adults with Complex Care Needs
In this webinar Dr. Laurie Archbald-Pannone, Medical Director, and Anthony Nappi, Nurse Liaison of Virginia IMPACT at the University of Virginia School of Medicine, outlined approaches to strengthening telehealth delivery and care coordination for older adults with complex needs. A panel discussion followed with Dr. Christine Ritchie, Chair in Geriatrics and Director of Research in the Division of Palliative Care and Geriatric Medicine at Massachusetts General Hospital/Harvard Medical School, and Dr. Kristin Rising, Executive Director of the Jefferson Center for Connected Care and Professor at Thomas Jefferson University. The panel offered key perspectives on advancing equitable care for this vulnerable population.
Telehealth’s Role in Fall Prevention Programs
In this webinar leaders from Dartmouth Health, Ellen Flaherty, Vice President of the Geriatric Center of Excellence, Dr. Kevin Curtis, Medical Director of Connected Care, and Katie Darling, Operations Director of Connected Care, discussed telehealth solutions that support safer aging and fall prevention among older adults. A panel discussion followed with Dr. Veronica Rivera, Associate Professor at the Icahn School of Medicine at Mount Sinai, who shared strategies to enhance safety and quality of life through telehealth.
“Four I” Framework for Telehealth Optimization in Congregate Care Communities
This research article demonstrates how telehealth can enhance care for older adults in congregate care communities (CCC). Through partnerships formed by the Virginia Infection Mitigation, Prevention and Control Through Technology initiative, administrators, staff, and leaders across Virginia identified barriers and needs for this population. This collaboration led to the “Four I” Framework—Initiate, Integrate, Incentivize, and Inspire—which provides a practical roadmap for age-inclusive telehealth readiness and implementation in CCC, PACE centers, and other settings.
Telehealth Implementation Strategies for Person-Centered Care
The person-centered care implementation strategies offer real-world examples of how healthcare providers and organizations can apply the Principle 1 Telehealth and Aging Guidelines across various clinical settings.
A New Interprofessional Community-Service Learning Program, HATS (Health Ambassador Teams for Seniors) to Improve Older Adults Attitudes about Telehealth and Functionality
Review that describes a new interprofessional community-service learning program geared towards improving older adults’ attitudes about telehealth.
Perceptions of Telehealth vs In-Person Visits Among Older Adults With Advanced Kidney Disease, Care Partners, and Clinicians
Review that describes how older adults with chronic kidney disease, their caregivers, and their clinicians perceive telehealth encounters and ultimately discusses that greater resources are needed to support older adults with chronic illness, limited English proficiency, hearing loss, and limited access to technology.
Change Management: Engaging a Champion
Making changes to the way care is delivered often requires a champion who will lead the way. Here are some tips for engaging a champion.
Change Management: Sample PDSA Form
PDSA Planning & Progress Form