Resources

This opinion article explores the challenges older adults face in accessing telehealth services. The authors identify barriers such as physical and cognitive impairments, limited health and digital literacy, lack of access to technology, and implicit age-related biases among healthcare providers. To address these challenges, they propose solutions that emphasize the need for telehealth services tailored to the specific needs of older adults to ensure equitable healthcare delivery.

This case study highlights SCAN Health Plan’s efforts to address behavioral health needs and the digital divide among older adults through its community programs. By integrating tele-behavioral health services with digital literacy coaching, SCAN enhances access to virtual care, reduces depression and anxiety, and fosters better mental health and social connections.

This implementation guide provides healthcare providers and organizations with a comprehensive framework for delivering effective telebehavioral health services to older adults. Each behavioral health care model included offers practical examples of how to incorporate the Principles and Guidelines for Telehealth and Aging, ensuring the specific needs of older adults are met.

The integrated and coordinated care implementation strategies offer real-world examples of how healthcare providers and organizations can apply the Principle 3 Telehealth and Aging Guidelines across various clinical settings.