Older adults should be at the center of decision-making—accounting for their care preferences, goals, wishes, abilities, support system, and conditions.
Guidelines
PERSON-CENTERED TELEHEALTH:
Accounts for older adults' healthcare goals, care preferences, and what matters
Promotes high-value use cases that drive older-adult-focused goals, incorporating payer and provider perspectives
Supports coordination and continuity of care
Promotes opportunities to use telehealth to increase access to care while reducing avoidable costs
Reduces time to see providers across healthcare settings
Incorporates older adults' families and caregivers when appropriate and consistent with the older adults' wishes
